Frequently asked questions
When will my order be delivered?
We currently deliver across the UAE only. Your order will be carefully packaged and delivered within 1–3 business days, depending on your location. You will receive an email after placing your order with delivery details and updates.
Can I Return my product?
Orders can be returned or exchanged within 7 days of receiving the parcel, provided they are unused and in their original, resalable condition.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 7 days of receiving the parcel, providing they are in original resalable condition.